Position: Receptionist / Front Desk

PURPOSE

Serves visitors/patients by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; verifies patient information against regulatory guidelines; maintains/operates telecommunications system.

JOB DUTIES & RESPONSIBILITIES

  • Welcomes visitors/patients by greeting them, in person or on the telephone; answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories; giving instructions.
  • Maintains security by following procedures; monitoring logbook; issuing visitor badges.
  • Maintains telecommunication system by following manufacturer’s instructions for house phone and console operation.
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Directs vendor and patient traffic in the dispensary lobby
  • Creates new patient profiles, capturing and tracking all helpful information
  • Participates in customer retention and other patient call-back initiatives as necessary
  • Contributes to team effort by accomplishing related results as needed.

SKILLS/QUALIFICATIONS

  • Telephone Skills

  • Verbal Communication

  • Microsoft Office Skills

  • Listening

  • Professionalism

  • Customer Focus

  • Organization

  • Informing Others

  • Handles Pressure

  •  Phone Skills
  • Supply Management

JOB REQUIREMENTS

  • At least 21 years of age
  • Must not have been convicted of any felony offenses pursuant in A.R.S.  § 36-2801

EDUCATION & EXPERIENCE

  • High School Diploma or GED required
  • Equivalent experience in a retail setting.

PHYSICAL DEMANDS

This position will require the applicant to routinely sit, stand, stoop, kneel, crouch, and bend for up to 8 hours. Position requires the occasional lifting of objects in excess of 25 lbs.     

HOW TO APPLY

If you are qualified, please submit:

  • A brief introduction about yourself and why you are the best fit for the job
  • Your current resume
  • 2 work-related references